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Bow and Stern Marina
Bow & Stern Marine
We offer the full line of Starcraft fiberglass and aluminum boats.
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OG&G Tailored Suits
OG&G Tailored Suits
Featuring a new and exciting European import collection of fine all wool tailored men’s suits.
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Buffalo Niagara Enterprise (BNE) is the new business gateway to Western New York State and Ontario's Niagara Peninsula. 
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Buffalo Niagara Homes.com is a website dedicated to providing the public and Their membership with timely and easily accessible property information.
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I Am Buffalo Niagara Jobs  is a one-stop online employment site to assist former and present Western New Yorkers in finding career opportunities right here in Buffalo Niagara.
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The Buffalo Niagara Convention & Visitors Bureau is the marketing leader of the hospitality industry  promoting our region worldwide as a convention, tourism, leisure and business destination 
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NYS Thruway
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The recording is updated as conditions change. 
Buffalo Niagara International Airport 
Averaging 130 daily flights with nonstop service to 24 cities, 
The AdHub is a directory of Upstate New York advertising agencies and marketing training resources.
Buffalo NY Gold
BuffaloNYGold.com is your WNY guide to finding the best places in the Buffalo area to sell your unwanted scrap jewelry. We buy it all.
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Business / Finance
Unified PS Group - Debt Collection Services
Unified Portfolio Servicing LLC

   When dealing with accounts receivable some consumers will not pay on their accounts within a reasonable period of time. When this happens, it sometimes becomes necessary for bookkeeping recording purposes to write these debts off. Unified Portfolio Servicing is offering a professional debt collection service that promises outstanding results.
   We are diligent and thorough in our debt collections efforts and we believe if an account can be resolved; we will resolve it.

   Our collections staff members are trained to understand fully the correct methods to communicate persuasively with debtors. Our staff does this while at the same time adhering to the Federal Fair Debt Collection Practices Act and debt collection compliance laws of the various states.

Consumers have to ability to pay via credit card or electronic check
Creditors can submit accounts to United Portfolio Servicing online
Creditors can view their account updates / status reports online
Pre-Employment Screening
Asset and Liability Investigations
Corporate Due Diligence
Ownership and Encumbrance Reports

Unified PS Group has years of diverse experience in the areas of collections law and finance giving us a competitive advantage in offering this service.

Unified PS Group
Unified Portfolio Servicing LLC

Phone: Toll Free: 866-473-0549
Web Site: http://www.unifiedpsgroup.com/

New BNI Chapter Forming
Cheektowaga/Sloan/North Buffalo area.

BNI is a business and professional networking organization whose primary purpose is to exchange qualified business referrals. What makes BNI unique is that it allows only one person per profession to join a chapter meaning you lock out your competition. There is a new chapter forming in the Cheektowaga/Sloan/North Buffalo area.

For more information contact John Luterek, (716)566-8976, or BNI WNY grace@bninewyork.com.

PIPE MAKER - Brian Kalnitz
Smokers Haven of the Southtowns

Brian Kalnitz of smokers HavenSmoker's Haven is the ONLY smoke shop in Western New York with a resident Pipe Carver. Brian Kalnitz, owner of the shop creates his own hand carved pipes right in front of your eyes. From basic shapes to complex designs, Brian can create a pipe that will become a favorite smoker and a family treasure.

Brian Kalnitz has proven himself over the last 30 years to be a master pipe maker. Brian makes individually hand crafted pipes that are masterpieces of art and function creating a comfortable relationship between the pipe and its owner.

Smoker's Haven of the Southtowns is Western New York's premier destination for Pipes, Tobacco and Cigars.

Putting The “Service” Back In “Customer Service
by Sean Cohen

The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?
   
Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you’re not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?

Offering stand-out service on the Internet isn’t as hard as it is rare. Take these simple steps towards old-style service in the digital age:

Give Each Customer a Personal Response
When a customer sits down to e-mail your company, it’s because he needs help. He chooses e-mail because it’s quick, but his request still warrants a satisfying and personal response!
   
Companies eager to save time and money often take automation too far in their customer support. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.

Be Clear, But Sincere
When responding to customers’ e-mail, be sincere and to the point. Before sending a message, try turning the tables. Ask yourself, “Would this answer satisfy me if I were the customer?”
   
Take that extra moment to give your customer the help he deserves. It might mean the difference between a satisfied customer and a credit card chargeback!

Offer Live Customer Support
E-mail has become an acceptable form of communication. But, live customer support is still necessary. The plethora of information available online can be overwhelming to customers, especially those new to the Internet!
   
Single your company out from the crowd by providing customers with a real person to talk to. Live phone support is an invaluable way to foster trust. When your customer has reached the end of his Internet rope, and just needs help, your toll free number is the answer he’s looking for.

Make Sure Your Support Reps Have All The Answers
The presence of phone support will do no good if your staff doesn’t know your product! Customer support reps should be warm and friendly, and willing to help with any aspect of your product.
   
What a good feeling it is to talk to someone who feels confident in his product. It’s even better if he’s knowledgeable enough to solve your problem without transferring you all around the company!

Provide Stand-Out Service; Gain Lifelong Customers
Too many e-businesses skimp on customer service, hiding behind web sites and message boards. Customer support is an integral part of every company, even those operating solely online. Be one of the few to offer stellar service, and gain customers for life!

A New Breed Of Autoresponder, Auto Message Setup
Posted by Tom Kulzer (
AWeber CEO)
The concept of the follow up autoresponder revolutionized Internet Marketing. Now, “Auto Message Setup” promises to bring the field an even greater degree of efficiency.
   
This recent innovation lets experienced marketers painlessly transfer marketing know-how to their entire downlines. A marketer can now provide each of his downline representatives with a follow up autoresponse system that is already packaged with the marketer’s pre-written messages.

The result? Just a few minutes of work on the part of an experienced marketer, and each of his reps is set up with the same tried and true marketing messages.

Enter Auto Message Setup
Using an Auto Message Setup system, Matt’s downline reps can order their own follow up autoresponse accounts that are already packaged with Matt’s pre-written messages. They can reap the fruits of Matt’s experience with ease.
   
Each rep will customize Matt’s messages for himself by logging in to his new follow up autoresponder account, and entering his own contact information.
    Notice that the message greeting uses a variable, (LEAD NAME). The variable ensures that each of Matt’s leads will receive a message personalized with his or her own name. Notice, also, that Matt’s name and address are at the end of the message.

Mission Accomplished
With Matt’s experience in hand, Dan is now marketing more successfully than ever before. And he isn’t the only one - Matt’s entire downline is now using his marketing messages! Matt’s commissions are growing exponentially.

Matt and Dan’s situation is not unique. Any network marketer with an established downline can take advantage of the opportunities available in an auto message setup system. There’s no better way to put more auto in your autoresponder.


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Business Partners
Unified PS Group - Unified Portfolio Servicing LLC
Unified PS Group - Unified Portfolio Servicing LLC Professional debt collection service
Buffalo Niagara Business Furnishings
Millington Lockwood
of Buffalo New York and WNY. Offering new office furniture and used office furniture featuring Herman Miller products and over 100 manufacturers of contemporary and classic  office furnishings. .
Kittinger Furniture Company
Kittinger Furniture
Creating fine furniture for boardrooms, embassies and estates around the globe.
Richway Used Office Furniture
Richway specializes in quality, pre-owned used office furniture. From desks to file cabinets to work stations, we maintain a large inventory of quality manufacturers.
Your Video Badge - Wearable Media Badge
Your Video Badge enables you to deliver your message with a video player that you can wear as a media badge or as a name tag. Revolutionize the future of video presentation.
Larkin Gibbs, LLP
LarkinGibbs, LLP
Certified Accountants and Consultants.
Hartman Engineering
Hartman Engineering is concentrated in two primary areas, the design of excavation protection systems & evaluation and design of repairs.
Buffalo Mailing Services
Buffalo Mailing Services offers letter shop services, mailing lists, and direct mail markeing in Buffalo, Western New York, Toronto and Southern Ontario.
Appex Company
Appex Company
Offering Acer brand and other fine computers, printers, monitors, servers, projectors.
Motor Controls, Distribution Equipment and Transformers
BEMCO Electrical Equipment of WNY, Inc. specializes in buying and selling reconditioned electrical equipment.
WINC Communications
offers Internet access, carrier services, advanced email services, hosting and more to businesses and organizations in Buffalo and Rochester, NY.
Liberty Cab and Yellow Cab Taxi Service of Buffalo NY
Liberty Cab - Yellow Cab offers Taxi Cab service to Buffalo, NY, Niagara Falls and all of the WNY region 24 hours a day, 7 days a week.
Superior Plan Fundraising
Superior Plan Fundraising
To request Information on how your group or organization can benefit from Superior Plan Fundraising Click Here.
Tarantino Foods
Tarantino Foods, LLC
A privately owned wholesale food distributor serving independent restaurants.
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